Volunteer FAQ

What are the benefits of volunteering at Georgia Aquarium?

The benefits of volunteering at Georgia Aquarium include the following:

  • A Volunteer Annual Pass
  • Discounts on merchandise in the gift shop, food/beverages within the Aquarium and a limited number of additional Annual Passes, general admission daily tickets, and Behind the Seas Tours
  • Opportunities to earn free daily tickets and a complimentary Friend and Family Annual Pass
  • Award and Recognition Program
  • Training classes
  • Opportunities to attend lectures, special events and aquatic tours
  • Volunteer newsletter
  • Opportunities to meet new people and have fun!

How may I monitor the progress of my application?

Volunteer Programs staff use email as the primary method of communication and will keep you informed during each step of the volunteer process.

How do I become a volunteer?

  • You complete an online application. You will receive a confirmation email that we received it.
  • Selected applicants will be invited to attend an information session at the Aquarium, which covers our volunteer opportunities, pre-requisites, benefits and requirements.
  • You pay a non-refundable Administrative Fee of $60 and sign a Volunteer
  • Commitment Form. At the same time, you must submit the following: 
    • If 18 or older: background check consent form & copy of your current US issued Photo ID.
    • If 16 or 17: driver's license or birth certificate & school ID along with two letters of recommendation from teachers, employers or community leaders.
  • Applicants who clear background screening will be invited to attend New Team Member Orientation.
  • You complete any other training classes and pre-requisites required for your chosen position.

What does the administrative fee cover?

The non-refundable administrative fee goes toward defraying the costs of the background check, uniform, security badges, training material and other items.

How do I volunteer behind the scenes?

If you are interested in a behind the scenes position, you must first be an active volunteer over 18 years old with at least 50 volunteer hours and any trainings and certifications required for the particular position. Then you may apply to volunteer behind the scenes. Volunteers are selected for behind the scenes positions based on interview, experience and availability.

More information about behind the scenes positions is provided in the Volunteer Information Session for prospective volunteers or on the VRC for current volunteers.

How long does background check take?

Background checks take one to three weeks to complete. Regardless of outcome, you will be notified.

Is the administrative fee refundable?

The administrative fee is non-refundable as this goes toward processing your background check and other items.

How may I earn service hours?

Service hours are earned by completing volunteer shifts (most are 4 hours each) and by attending training sessions (3 hours each).

Do I have to wear a uniform?

Yes, all staff and volunteers must wear the approved uniform while "on duty" in the Aquarium. The Aquarium uniform consists of a tucked-in blue shirt (one provided); a name tag (provided); your Aquarium Volunteer Annual Pass with your picture; khaki, black, navy or charcoal gray pants (you provide); and brown or black closed toe shoes (you provide). Capri pants and knee-length skirts are acceptable for ladies. Undershirts may be worn under the standard uniform shirt as long as they are not visible.

Do my training hours count toward my service hours?

Yes. However, note that 34 of the 50 hours required to apply for behind the scenes positions must be spent volunteering with the public.

How can I acquire more uniform shirts?

Volunteers will be given access to a uniform website to purchase additional Georgia Aquarium uniform items. Also, for every 150 hours you volunteer, you are eligible for a free uniform shirt. Volunteers must visit the volunteer office to order their free shirt.

Where do I park at the Aquarium, and what is the cost to volunteers?

On days that you are volunteering, you may park in the parking deck attached to Georgia Aquarium for free using your allotted proxy card. Entrances to the deck are located on Ivan Allen Jr. Boulevard and Luckie Street.

Mailing Information

Georgia Aquarium
Attn: Volunteer Programs 
225 Baker Street 
Atlanta, GA 30313

Where do I report for the Information Session and New Team Member Orientation?

You will be emailed directions 2-3 days before the class. Please allow extra time to arrive because traffic around the Aquarium can be congested. If you are late, please report directly to Aquarium Security, who will direct you to the appropriate classroom.

Where can I keep my belongings while I am volunteering?

There are lockers in the small break room behind the main entrance available on a first come, first served basis. Items may not be left over night and if storing valuables you should bring a lock.

Who can I contact if I have more questions about volunteering at Georgia Aquarium?

For more information, email volunteer@georgiaaquarium.org