Before You Arrive

This guide covers everything you need to know before and during your group’s visit—from arrival details and parking to presentation reservations, meals, and accessibility services. Bookmark this page or share it with other members of your group for a smooth, memorable experience.

Your group’s General Admission includes access to all available galleries and exhibits, plus admission to the Dolphin Presentation and Sea Lion Presentation.

View the Aquarium Map to help plan your visit. The map is available in eight languages for guests from around the world. For hours of operation and daily presentation times, explore our Daily Schedule.

Dolphin Presentation 18

Parking & Arrival

Car Parking
Guest parking is available in the Georgia Aquarium deck at 357 Luckie Street NW, Atlanta, GA 30313.

Parking costs $25 on the day of your visit, or $15 in advance through Group Sales, while supplies last. The clearance for our parking deck is 6’8. If your vehicle will not make this clearance, we recommend parking at the Georgia World Congress Center Marshaling Yard. To exit, scan your pre-paid parking ticket when you are back in your vehicle. Accessible parking is available on each floor of the deck.
Bus Parking
Bus parking is handled through the Georgia World Congress Center (GWCC) Marshalling Yard, located about half a mile from the Aquarium at 362 Ivan Allen Jr. Blvd NW, Atlanta, GA 30313. Reservations must be made in advance on the GWCC Bus Parking website.

Select your entry and exit times, enter code GABUS, choose “GWCC – Marshalling Yard,” and complete all required fields. If license plate information is unknown, use “ABC123.” A separate reservation is needed for each bus. Re-entry is allowed at the GWCC Marshalling Yard. For questions, contact the GWCC Marshalling Yard directly at (404) 223-4105.

Entry and Exit

Arriving Before 4 P.M.

Groups arriving before 4:00 p.m. should enter through the Group Entrance on Baker Street unless instructed otherwise. Groups with tickets in-hand can enter through the Main Entrance or Group Entrance on Baker Street.

Arriving After 4 P.M.

Groups arriving after 4:00 p.m. should use the Main Entrance.

Exiting & Reentry

All groups exit through the Treasures of the Sea Gift Shop. If your group arrives by bus, pickup will be in front of the Group Entrance on Baker Street. If you plan to leave for lunch and return, visit the Guest Relations Desk in the Atrium for a re-entry pass before exiting. You’ll re-enter through the Group Entrance when you return.

During Your Visit

Presentation Reservations

Presentation reservations open at 6:00 a.m. on the day of your visit and must be made through our reservation link or by scanning the QR codes at the Group Entrance or inside the main Atrium. Advanced reservations are not available.

Please arrive at least fifteen minutes before showtime; seating is limited and may vary by day. Theater seating is open, so your group may not be seated together.

Tours and Programs

If your group has scheduled Behind the Seas Tours, Animal Encounters, or Dive Immersion Programs, please check in at the Guest Programs Desk on the second floor.

Plan to arrive fifteen minutes before Behind the Seas Tours and thirty minutes before Encounters or Dive Immersion experiences.

Safety and Security

Your safety is our top priority. All guests must pass through security screening at one of our entrances before entering the building. Bags and backpacks will be screened for prohibited items, and guests will walk through metal detectors or be scanned by security staff. Weapons, outside alcoholic beverages, matches, lighters, chewing gum, fishing poles, and other prohibited items are not allowed. Reusable water bottles are permitted.

Georgia Aquarium maintains 24-hour on-site security. Law enforcement officers not on duty with their school or organization may not bring weapons into the facility. Officers required to carry a firearm at all times must notify their Sales Manager at least 48 hours before entering the Aquarium.

Group Supervision

Guests under 18 must be accompanied by an adult age 21 or older at all times. Student and youth groups must remain chaperoned at all times, including in galleries, theaters, restrooms, the gift shop, Coastline Café, and outdoor areas.

Students who display inappropriate behavior or are unsupervised may be asked to leave the Aquarium.

Stroller Policy

Strollers must not exceed 28 inches wide and 52 inches long. Wagons, push cars, ride-on toys, and wagon strollers are not permitted.

Medical strollers and similar mobility devices are exempt.

Unused Tickets

For any unused tickets, please reach out to directly to your Sales Manager for assistance.

Meals & Dining Options

Outside food, drinks, coolers, and lunch storage are not permitted inside the Aquarium under any circumstances.

Save time with a pre-paid group meal option!

If you’ve purchased a pre-paid group meal, your entire group must select the same meal option. Orders must be placed at least one week before your visit, and changes cannot be made within that time frame. Meal times vary by availability and seating is first-come, first-served. You’ll receive meal vouchers at the Group Entrance indicating pickup times and meal locations. Please adhere to your scheduled time. Late arrivals will be accommodated when possible. No exchanges, refunds, or substitutions are available.

For questions or to adjust meal arrangements prior to your visit, contact the Group Sales Office or your assigned Sales Manager.

Bringing your own lunch?

Groups bringing pre-packed lunches should plan to enjoy them outdoors. The grassy area between Georgia Aquarium and World of Coca-Cola, or nearby Centennial Olympic Park, are both excellent picnic locations. All lunches and coolers must remain on the bus, as storage is not available inside.

Group Visit Planner

Accessibility

Mobility Needs

Wheelchairs are available free of charge on a first-come, first-served basis in exchange for a photo ID at the Main Entrance or Information Desk. Your ID will be returned upon wheelchair return. Look for wheelchair symbols on the floor at designated exhibits for unblocked viewing access.

Visual Needs

Service dogs, guide dogs, and working dogs in training are welcome inside Georgia Aquarium. Pets and emotional support animals are not permitted. Staff members are stationed throughout the galleries and can provide exhibit descriptions as needed.

Sensory Needs

Guests with sensory sensitivities may check out free sensory bags containing noise-canceling headsets, sunglasses, fidget devices, and communication cards. Weighted lap pads and bouncy bands are also available. Sensory bags can be borrowed at the Point of Sale desk near the Main Entrance or the Information Desk in the Atrium. Quiet Zones are available throughout the Aquarium and are marked on the map and signage.

Have Questions?

For assistance before your visit, contact your Sales Manager or the Group Sales Office at (404) 581-4121 or groupsales@georgiaaquarium.org, Monday through Friday, 8:00 a.m. to 5:00 p.m.

For help on weekends, visit the Guest Services Window inside the Aquarium.