Go behind the scenes of our Cold Water Quest gallery for an up-close-and-personal penguin encounter. You’ll learn all about how we care for them, as well as our conservation initiatives — all of which are supported by your ticket dollars and participation in this 30-minute program.
For the safety of the animals, guests, and staff, all Animal Program participants will be required to:
- Wear a facial covering over mouth and nose AT ALL TIMES.
- Upon arrival have temperature checked and complete a questionnaire to assess recent illness and/or exposure to COVID.
Should there be a COVID risk identified, Georgia Aquarium reserves the right to reschedule participants for a later date.
- If you have had known exposure to a person who has tested positive for Covid 19, we ask that you reschedule your Animal Encounter for at least two weeks in the future. Rescheduling for this reason will not incur any additional charges or fees.
- All participants will be asked to take a short survey prior to their encounter or program to determine if they have had contact with a person who has tested positive for Covid 19. If that is confirmed, participants will be rescheduled for at least two weeks in the future without any additional charges or fees.
Minimum age to participate in the program is 7 years old. All guests 15 and under must be accompanied by a participating adult. Limit 3 children 15 years old and under per each participating adult.
All participants must be ticketed for the encounter. Parents or court appointed legal guardians must sign program liability waiver and animal interactive program guidelines for guests under 18.
For guests with special needs, every effort will be made in order to allow participation in our Encounter. Please call 404-581-4000 to make a reservation and let the reservists know you have special needs and someone from the program will call you prior to your visit to review your options.
CANCELLATION AND DATE CHANGE POLICY: The program fee is non-refundable; however, the program will be rescheduled whenever possible. The Aquarium will reschedule your encounter if given notice more than 48 hours in advance. There will be a change fee of $20 per ticket if notice is given within 14 days of the original reservation date. Cancellations and no-shows will not be refunded or rescheduled.