To keep our guests, staff, and animals safe, we are limiting visitors to a specific arrival time for your Aquarium visit. Please create a reservation for your visit so we know how many guests to expect.

PLEASE NOTE: This reservation will be required in addition to a valid ticket to enter. Reservations slots are released every 30 days.

Thank you for creating a reservation for your visit.

You will receive an email confirming your reservation shortly. Please be ready to present your reservation email along with valid proof of ticket (membership, CityPASS, etc.) at the time of your visit. Arrive on time as your reservation is only valid for the time you have selected.

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We are committed to the health and wellbeing of our guests, staff, volunteers and animals. To keep you safe, we have implemented enhanced cleaning and sanitization practices. LEARN MORE

For the safety of all, we maintain a policy for our guests, staff, and volunteers to wear a mask covering their nose and mouth during Animal Encounter Programs.

  • Masks will be available at the Animal Encounter Program desk for anyone who might need one.
  • Help us, help you.  We have placed social distancing reminders and plexiglass barriers throughout the building, but we need you to be mindful of the spaces to help keep everyone safe.
  • Each Animal Interactive has different age requirements.  Please ensure that your party adheres to the age requirements.  If you do not follow the requirements, your program will be cancelled.
  • For our Journey with the Gentle Giants - Dive program, participants must be 12+ to attend with nationally recognized proof of Open Water SCUBA certification and photo ID. Any participant under the age of 18 must be accompanied by a participating adult in the water with them. 1:1 adult/kid ratio for kids 12-14, 1:7 ratio for kids 15-17. Parents or court appointed legal guardians must sign the program liability waiver and animal interactive program guidelines for guests under 18.
  • There are no refunds for purchased tickets. Date changes can be made up to 24 hours prior to the date of the reservation for a minimal processing fee per ticket. Date changes are not allowed after the date of the ticket.

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